Clinical Application Specialist

ScandiDos is seeking a person for the position of Clinical Application Specialist for USA and Canada

 

Qualifications:

 

  • M.S. in medical physics, biomedical engineering, or medical dosimetry

or                

  • B.S. in physics or engineering with 1-3 years experience in a radiotherapy related position
  • Background in support of equipment for radiation therapy, or alternatively be an experienced user
  • Some familiarity with treatment planning systems, dosimetry systems and accelerator systems

 

Skills:

 

  • Error tracking and troubleshooting experience, preferably with electronics
  • Ability to perform demonstrations and product presentations
  • Ability to break down complex ideas into simple parts and communicate effectively
  • Independent self-starter with outstanding organizational and planning skills: task prioritization, effective time management
  • Able to work as a team member both with colleagues in the US and Sweden

 

Your duties will include:

 

  • See to that our customers can make maximum use of their ScandiDos systems and ensure that ScandiDos meets customer satisfaction goals
  • Independently plan, schedule and execute installations and demonstrations including organizing shipping of equipment
  • Assisting sales with pre-sales demos and pre-sales presentations
  • Assisting sales with trade shows and relevant meetings in radiation therapy and medical physics
  • Train physicists on and off site for use of hardware and software
  • Handle incoming support issues from current customers via email, phone calls, and on site visits, and document cases in our customer database
  • Troubleshoot and service existing customer hardware
  • Coordinate service cases with colleagues in the US and with the main office in Sweden
  • Keep track of product inventory
  • Develop and update instructional documents for current customers
  • Act as an interface between customers, product management and sales with consistent updates to all parties
  • Travel at least 90 days per year
  • Be located in Madison, Wisconsin

 

Please send questions and your application to: ansokan@scandidos.com